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GREAT REASONS TO BUY FROM US:
- High quality products at affordable prices - We carefully select items from carefully screened global suppliers to insure that the products we sell will perform and last.
- Secure Ordering.
- Lightning Fast Shipping – Our orders generally ship within 1-3 business days.
- Excellent Customer Service - Our goal is to make your buying experience with us as pleasant as it can be. We respond to email and phone queries as quickly as possible so feel free to ask any questions you may have.
- Satisfaction Guarantee - In the unlikely event that there is an issue with your order, please contact us within 15 days after receiving your order. We will replace or issue a refund after items are returned to us in the same condition that they were shipped (no wear or damage). For more information please refer to the Shipping and Refunds section.
- We do our best to ship out all orders within 1-3 business days after payment. Once your order ships out you will receive an email with the tracking information so that you can see where your package is currently located.
- We source our products from several vendors worldwide, which allows us to offer wholesale prices. Because we ship from multiple warehouses, please allow for up to 2-3 weeks for any items that may ship from international warehouses
- Import duties, taxes and charges are not included in the item price or shipping. These charges are the buyer responsibility. Please check with your country customs office to determine what these additional cost will be prior to bidding/buying.
- In the unlikely event that there is an issue with your order, please contact us within 15 days after receiving your order. We will replace or issue a refund after items are returned to us in the same condition that they were shipped (no wear or damage).
Unfortunately our carriers do not deliver to P.O. Boxes
- Our goal is for all of our customers to be completely satisfied with their purchases from Epiya. As part of our warranty program, we will repair or replace any product that is found to be defective at our discretion. All warranty claims and/or return requests must be made no later than 30 Days after the items have been delivered by sending an email to firstname.lastname@example.org providing your name, invoice number, item and reason for return/exchange
- To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Refunds (excludes Sale Items)
- Please send an email to email@example.com providing your name, invoice number, item and reason for refund request. Refunds exclude shipping costs, unless the error was our fault.
Return Shipping Costs
- In the event that you are required to ship the item back to us for a return, exchange or refund, you will be responsible for paying the return shipping costs (unless the error was our fault)
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Free Shipping on Order Over $49
Q: Can I cancel my order?
A: Sorry, we do not accept cancellations.
But please contact me if you have any problems with your order.
Q: How do you fix dried slime?
A: Method 2 Moisturizing Slime by Heating
- Let the slime soak in warm water. Pour some warm water into a bowl, and place the slime in it. ...
- Microwave the slime for 10 seconds. Pull the slime out of the water, and squeeze it. ...
- Add some lotion for extra softening power. Squirt in a spoonful or two of lotion.
Q: Are Borax and Boric Acid Interchangeable? Can I Substitute One for the Other?
A: Borax and boric acid are not the same chemical; borax [Na2B4O7·10H2O or Na2[B4O5(OH)4]·8H2] is a salt of boric acid [B(OH)3]. When you dissolve borax in water, it forms boric acid and also the borate ion. If you have boric acid instead of borax, it can be used for slime, but the recipe is somewhat different. Either dissolve the boric acid in water (if it's a powder) or else use buffered saline solution (i.e., for contact lenses). Mix the liquid with white school glue and a bit of baking soda (sodium bicarbonate). You can color the slime if you like. This slime will be less gooey and more stretchy or putty-like than borax slime.
Q: What makes slime last longer?
A: If you have to use borax, it will take 4-5 days to lose its stickiness. Borax is good forsquishy slime, but not ideal for long staying slime or super stretchy slime. Use liquid starch when you want your slime to last longer. When using clear glue, use less food dye than when white glue.
Q: How to take good care of your slimes?
* Wash your hands before playing to keep your slime clean.
* Moisturize your hands as slime can easily stick to dry hands.
* Wash your hands after playing to remove any slime residue.
* Store your slime in the container when not playing.
* Keep slime away from clothes, carpets, furniture, and pets.
Q: When will my slime arrive?
This depends on your location. There is a 1-2 business day processing time before the order will be picked up by the postal service. From then, the average ship time is between 3-5 days. International orders can take 2-6 weeks depending on your location and customs. All standard orders will be shipped using USPS First Class Mail. Once your order has shipped, you will be emailed tracking information.